Help Center

Find answers to common questions and learn how to get the most out of Murchly.

Getting Started

How do I create my store?

Creating your store is simple! Click on "Create Your Store" button, choose your products, add your designs, and customize your store. Your store can be live in just 5 minutes.

What products can I sell?

We offer a wide range of products including t-shirts, hoodies, hats, mugs, phone cases, and more. Premium products are available on our Basic and Enterprise plans.

Pricing & Plans

What's included in the Free plan?

The Free plan includes an online store, limited AI-generated designs, basic product selection, and standard colors. Perfect for getting started!

Can I upgrade my plan later?

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and you'll only pay the difference for the current billing period.

Orders & Fulfillment

How does order fulfillment work?

We handle everything! When a customer places an order, we automatically produce the item, package it, and ship it directly to your customer. You don't have to worry about inventory or shipping.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the US. International shipping times vary by destination. Expedited shipping options are available at checkout.

Where are products manufactured?

All Murchly products are proudly made in the USA. We partner with manufacturing facilities across the United States to ensure the highest quality standards and support domestic production. This also allows us to ship faster to customers within the US.

Still have questions?

Our support team is here to help you succeed.

Contact Support