Privacy Policy

1. Introduction

At Murchly ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect several types of information to provide and improve our Service:

Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through third-party providers)
• Shipping addresses for order fulfillment

Usage Information

• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, actions taken)
• Cookies and similar tracking technologies

User Content

• Designs and graphics you create or upload
• Store customizations and product selections
• Customer interactions and order data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our Service
• Process transactions and fulfill orders
• Send account notifications and service updates
• Respond to customer support requests
• Detect and prevent fraud or abuse
• Analyze usage patterns to enhance user experience
• Send marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform (payment processors, hosting services, fulfillment partners)
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement or regulatory authorities when required by law
• Business successors in the event of a merger, acquisition, or sale

All third parties are required to maintain the confidentiality of your information and use it only for the purposes for which we disclose it to them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your information in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Withdrawal of consent: Withdraw previously given consent

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our Service
• Improve performance and user experience
• Deliver targeted advertising (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: